Tuesday, April 4, 2017

Framing the Story

John Stuart Mill, an English philosopher, said “Every great movement must experience three stages: ridicule, discussion and adoption”.  Pelletier and Sharp propose successful behavior change begins with tailoring messages targeting three behavior change stages: detection, decision and implementation (Pelletier and Sharp, 2008). In either case, the message is comparable, but the words used in framing the concepts imply different intentions and outcomes.  I find myself reflecting on the crucial framing of words to provide information during the environmental education programs I facilitate. 

Two concepts “struck me” from lectures and readings:  how we, as environmental educators, frame our messages and how we tell the story.

During a recent public education program which focused on “Backyard Sugaring”, I was explaining to a group of children about why it’s “kinda cool” to test the sugar content in a bucket of sap drawn from a Maple tree.  The children quickly became engrossed in watching a hydrometer bob up and down in the sap.  They eagerly determined the sap contained 2% sugar because that’s where the hydrometer line hit the top of the sap. 

I took the “experiment” one step further and asked “Now, how many gallons of sap are needed to make one gallon of syrup?”  Everyone looked at each other as if that person had been given the magical formula. 

I explained “We use the rule of 86…if we had 86 gallons of sap with a 2% sugar content, we divide 86 by 2 and what do we get?”  The children were silent as they calculated the answer in their heads.

“43!” the children eagerly exclaimed in unison. 

I asked, “What would happen if we double the sugar content?”  This appeared to present some confusion. 

I re-framed the question, “How many gallons of sap would we need to make one gallon of syrup if we had 4% sugar in the sap?”  Eventually, everyone came to consensus on 21.5 gallons.   

“Ohmygosh,” exclaimed one of the girls. “I didn’t know there was so much math involved-I’d never be able to make syrup!”  

This critical juncture provided me invaluable insight on how to understand my audience and the importance of recognizing different learning styles.  I needed to quickly find a way to minimize the negative, “too confusing/too overwhelming” emotion becoming associated with the process. 

Again, I tailored my reply, “Math isn’t necessarily the focus of making maple syrup.  The math might be important to commercial maple syrup producers but what’s really important today is to understand the general process of making syrup.  But, syrup is more than just a topping on pancakes.” 

I told her stories of all the “cool things” experienced during the sugaring process.  Using imagery of seeing raccoons emerge from their winter hide-away and spring flowers “wake up from their winter nap” was fundamental in shaping the mystery and “interestingness” of Nature.  We continued to talk about what it means to care for the Sugarbush so the trees (and environment) stay healthy and we can continue to work with them for many years to come.  Conceptually, I tailored the true message about the benefits of being in Nature; shifting her focus from the scary math she was connecting to the environmental subject in a similar way suggested by Pelletier and Sharp (Pelletier and Sharp, 2008).

I would posit cultivating pro-environmental behaviors at the developmental life phase of an individual. Starting at this point might prevent the need for some of the adult behavior change models and interventions we’ve studied.  Dr. DeYoung mentioned children’s innate curiosity.  Childhood is akin to detection; children are always exploring the environment around them.  This would be the most opportune time to develop pro-environmental behaviors; while children are creating cognitive maps. None of the variant categories introduced in lecture included children.  Why?  Perhaps because there’s no behavior to change….this is the population whose behaviors are being developed and shaped.

However, understanding life stages, realizing your audience may be comprised of assorted stages, and adapting how messages are delivered (framed) are vital to the success of environmental educational process.  Understandably, categorizing variant populations (post-childhood) in order to relate to them for behavior change is important.  Respectfully, I feel the fundamental way in which we, as “experts”, frame our assessment of the population (the assorted variants), may need to be re-evaluated and re-framed.  In class we discussed how environmental experts have fallen short of relating to people because of an over scholarly or academic approach.  I concur it’s important to know your audience, but I ask, would you be motivated to change your behavior if you knew you were judged and labeled as a laggard?

De Young, R. & M. C. Monroe. 1996. Some fundamentals of engaging stories. Environmental Education Research, 2: 171-187.
Herremans, I. M., Herschovis, M.S. & Bertels.  2009.  Leaders and Laggards: The Influence of Competing Logics on Corporate Environmental Action.  S. J Bus Ethics. ppg. 89-449. doi: 10.1007/s10551-008-0010-z
Pelletier, L. G. & E. Sharp. 2008.  Persuasive communication and proenvironmental behaviours: How message tailoring and message framing can improve the integration of  self-determined motivation. Canadian Psychology. ppg. 49(2): 210-217.    

3 comments:

  1. Hi Heather,

    I appreciated your story about how you re-framed your lesson on syrup so that it was more approachable for kids who weren't as math-savvy. From the stories that you described, I could see why they were so engaging to your students.

    I agree that we should begin the environmental education process earlier so that we can reach children when they are at their most curious. I also think, though, that we can still reach adults through a similar framing. The key would be to develop an intervention or environment for them where they feel comfortable enough to let their guard down and allow their intrinsic curiosity and desire to learn take over. Based on Ray's lecture in class about intrinsic motivations, it seems like we all have that curiosity to learn in some form; however, in adults, it seems like it is more easily buried under the weight of deadlines, routines, and day-to-day responsibilities.

    To a degree, I feel like I see adults engage in this kind of curiosity while at museums or in parks. Regardless of the environment, though, I think framing the space - as you did - as a (physical or informational) place to be excited about learning something new will make it more engaging to your audience, regardless of their age.

    I tried googling this a little bit and I found a Psychology Today article about "cultivating curiosity": https://www.psychologytoday.com/articles/200609/cultivating-curiosity I'm sure you'll enjoy it from an educator's perspective, but I think that it's also more broadly applicable to adults as well. We just have to find a way to incorporate it into an intervention. :)

    Jess

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  2. Heather,

    I really enjoyed learning about your experiences teaching children. I also find it very interesting to think about detection, decision, and implementation as life phases where detection is the first stage. We've talked a few times in class about how children are experimenting and model building with constant feedback. I agree that this is the most effective time to affect the values and attitudes of people. However, at the same time, one of the biggest influences on children is their parents, so while a lot of effort should be targeted at children, there is still a big need to frame issues in a way that is salient to adults and parents.

    As a bit of a tangent, you story reminded me of the following article: https://www.washingtonpost.com/lifestyle/magazine/pearls-before-breakfast-can-one-of-the-nations-great-musicians-cut-through-the-fog-of-a-dc-rush-hour-lets-find-out/2014/09/23/8a6d46da-4331-11e4-b47c-f5889e061e5f_story.html?utm_term=.b932c68046c4

    A world famous violinist performed in a subway. There was a question as to whether anyone walking by would recognize this amazing performance that would normally cost hundreds of dollars or whether given the venue, they would just ignore it. In a way, playing in a subway is a frame for the performance. Almost every adult simply walked by and didn't stop to appreciate a once in a lifetime experience. However, children, kept trying to stop and listen and were pulled away by their parents - "Every single time a child walked past, he or she tried to stop and watch. And every single time, a parent scooted the kid away."

    Best,
    Noah

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  3. Thanks for the very interesting articles, Jess and Noah! Both articles demonstrated, for me, the importance of framing. I find it interesting, especially with the Joshua Bell “experiment”, how framing must be seen as a fundamental tool…imagine how many scores of people would have overwhelmed the subway if his performance was framed using traditional advertising messages!

    Both articles, however, also seem to imply the power of social norms. It has become “acceptable” to focus attention on daily demands-overlooking even the smallest “involuntary fascinating” opportunities which might present themselves throughout the day. Many times these opportunities are annoyingly seen as distractions but, in reality, these are opportunities to break from the hustle-bustle; providing a respite to restore attention fatigue. Reframing brief moments of “distractions” as “refreshing” could restore mindfulness to accomplish the laundry list of daily tasks we demand of ourselves. Of course, depending on the degree of deficit, it may take more than just a brief moment in a subway listening to a violinist to restore mental capacity…but it’s a start!

    The more I reflect on framing, I am increasingly aware of its vital role in programs I facilitate. Over this last weekend, I was an instructor at a workshop to teach people how to create birdhouses out of gourds. The extreme opposite of the Maple Syrup program, all of the participants were over the age of 60 (except for one ~16 year old outlier who seemed to grudgingly tag along!). I knew I had to “overcome” a lot of the fear associated with artwork and creativity. “I’m not an artist” is heard frequently in these programs.

    Some people attend these workshops because they want to learn about birds, some attend because they want to learn a new artistic technique. In either case, their innate curiosity has brought them to the workshop and it’s imperative to the success of the workshop, and for participants to gain a sense of intrinsic satisfaction, that the activities throughout the 4 hour session “cultivate those curiosities”.

    I find it interesting to think about those life stages and how they apply to the programs and participants I’ve recently been involved with.
    - Detection phase: those children (and some adults) who are exploring and being guided by their innate curiosity.
    - Decision phase: The time in one’s life (I feel it’s 16-21 years old) where parents (and society) have determined a person has explored enough and should make a decision on “what they’ll do for the rest of their life”.
    - Implementation phase: The phase in which a person says “yes” to the career decision and develops a day-to-day routine; burying that “child-like wonder” to conform to the “adult standards” dictated by social norms.

    So, Jess, I, too, believe, educators must frame interventions to tap into an adult’s innate curiosity which would sustain (or restore) their "detection phase". Reestablishing this intrinsic link in adults may be counterpart to reconnecting people with the environment and transformation from anthropogenic to pro-environmental behavior.

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